Refund
All ticket sales are final, and generally, no refunds will be issued unless the organizer cancels or significantly alters the event.
In the event of a full event cancellation by the organizer, all ticket holders will receive a full refund of the ticket price, excluding any processing fees will be returned through the event ticketing system. Refunds for event cancellations will be processed within 30 business days of the cancellation announcement, using the original payment method.
If an event is postponed or rescheduled, ticket holders will be automatically transferred to the new date and time.If a ticket holder cannot attend the rescheduled event, they may be eligible for a refund based on the specific circumstances, as determined by the organizer.
Weather Related: Unless the organizer explicitly cancels the event due to severe weather, no refunds will be issued for weather-related inconveniences.
To request a refund, contact Registration@tokyonightfest.com within 7 days of the event cancellation announcement, including your order number and ticket details.
Ticket transfers are allowed in most cases, subject to the platform's policies.