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(Your Questions Answered.)

General Questions

​Where can I buy tickets to your next event/festival?
Tickets are now ON SALE!! You can purchase tickets HERE. Ticket types and prices can be found  HERE.
To stay updated, visit our event page or follow us on our social media pages. (Instagram / Facebook.)

Where and when is TOKYO X being held?
TOKYO X will be held at NRG Center, Hall D on Saturday, June 17 from 12PM to 10PM & Sunday, June 18th from 12PM to 7PM. The address is NRG Park, 1 Fannin St, Houston, TX 77054. You can find details on our
event page

Is there parking onsite?
Parking is handled by the NRG Center and they will be charging a parking rate of $20+ tax per space at the gate. Cashless payment ONLY.

From the NRG website:
*Parking rates are subject to change without notice. No in and out access. Electronic or card payment is required at parking gates. This includes credit cards, Apple and Google Pay options. Yo
u can find out more on their website HERE.

Who do I contact about ticketing questions?
You may contact the ticket company HERor email directly at

What does the general admission ticket give me?
Your GA ticket grants you entry into TOKYO X and includes access to all of our stage programming, car show, free play ALL DAY arcade, interactive photo spots, vendors, and martial arts demonstrations. All food and merchandise is purchased separately from each individual vendor, please keep in mind that most vendors will accept cash, credit, or contactless payment, but it is at their discretion.

Is re-entry allowed?
Depending on the purchased ticket type, re-entry will be permitted.

What is your refund policy?
All sales are FINAL. Read about our refund policy here

I am unable to attend. Can I transfer my tickets to someone else?
Yes, you may! We will be allowing ticket transfers until the event is over. If you have questions for this process, please email the ticket support team at

What are your event's terms and conditions?
We have our full terms and conditions available at the time of purchase and you may view it at any time here.

Will your event be wheelchair accessible?
YES! We take pride in doing our best to make our event as inclusive and accommodating as possible for all to enjoy! Our hosting facility is ADA compliant and will offer wheelchairs for rental at the medical office near our entrance.


2022 Rollover tickets

I purchased a ticket last year and the festival was cancelled, can I rollover my ticket to the next event?
Please email us at "" to confirm the status of your rollover ticket. Only those that did not request a refund will be honored a rollover ticket. All rollover tickets will be provided through the original buyer's email that was provided at the time of purchase. (In the subject line, please paste "Rollover request - Ticket needed")

I am unable to attend the new dates. Can I keep my rollover credit?
If you are unable to join us for TOKYO X this June 17 & 18, please email us at for us to keep you in our records and invite you to our next event! (In the subject line, please put "Rollover Credit Inquiry - I can't make it!")

I want to sign up for the Cosplay Contest, how do I apply?
You can sign up for our cosplay contest by clicking HERE.  We currently have 3 categories to compete in -- Beginner, Journeyman, and Advanced! Check out our cosplay rules for more information! 

I want to sign up for the Car Show, how do I apply?

You can sign up for our car show by clicking HERE.  We currently have  at $500 cash prize! Check out our car show rules for more information! 

Do you accept volunteers?
Yes! We are always looking for amazing talent and team players to join our events. Apply on our volunteer page! 

Want to be involved?

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